🛡️ 00hi77 — A Safe and Responsible Platform

Responsible Gaming — Your safety is our top priority

At 00hi77 we believe that online betting and casino should be enjoyed in a completely safe and controlled manner. Deposit limits, self-exclusion, time-out, and 24/7 support in Bengali — all within your reach.

21+

The importance of responsible gambling

Playing online betting and casino games is an entertaining experience — but it stays healthy only when you enjoy it consciously and within set limits. 00hi77 always places the protection of its players as the highest priority. Our responsible gaming policy ensures that every player can enjoy a safe environment.

Gambling should never be used as a source of income. It is purely for entertainment. Only place bets with money you can afford to lose. Set a budget and time limit for yourself before each session and follow them strictly.

At 00hi77 we are committed to creating an environment for all Bangladeshi players where responsible gaming is easy, transparent, and accessible. We have several effective tools that will help you keep your gaming under control.

Warning

Gambling can be addictive. Gambling is never a solution for escaping financial problems or mental stress. If you feel your dependence on gaming is increasing, please contact our support team immediately.

Age Restriction

The 00hi77 platform is only for individuals aged 21 or above. Opening and using an account by minors is strictly prohibited. Age verification is mandatory.

Our Safety Tools

Using the tools below, you can keep your gaming experience under control at any time. These are available in your account settings or you can request them directly from our support team.

Set Deposit Limits

Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, which protects you from overspending in a moment of impulse.

Financial Control

Time-Out

If you feel you need a short break, take a time-out from 24 hours up to 30 days. During this time you will not be able to place any bets or play any games. Once the break ends, your account is reactivated automatically.

Mental Break

Self-Exclusion

If you feel gambling is having a negative impact on your life, activate self-exclusion. Your account can be fully closed for 6 months up to 5 years. During self-exclusion we will not send you any promotional communications.

Long-Term Protection

Review Play History

View your complete betting and gaming history at any time. Detailed information on how much time and money has been spent is available. This helps you become aware of your own habits and make the right decisions.

Transparency

Age Verification

Age is verified at the time of registration and at regular intervals. No one under 21 may use our platform. This reflects our commitment to protecting minors.

21+ Confirmation

24/7 Support

Our Bengali-language support team is by your side any time of day or night. Get instant help via live chat or send us an email. We are ready to provide confidential advice on any matter related to responsible gaming.

Round-the-Clock Support

Signs of Problem Gambling

If any of the following signs appear in you or someone close to you, it is important to take action immediately.

Feeling the urge to place more bets to recover lost money
Lying to or borrowing money from family or friends in order to gamble
Withdrawing from other social activities to spend time only on gambling
Gradually increasing the amount of bets to get the same level of excitement
Repeatedly trying to stop gambling but failing
Viewing gambling as a way to solve financial problems
Feeling restlessness, anxiety, or stress related to gambling

Rules for Safe Play

Following these simple rules will keep the game enjoyable at all times.

Decide in advance how much money you will spend on gaming each week or month
Only spend money that, if lost, will not cause financial difficulty
Build the habit of not playing more than a set amount of time each day
Do not bet when you are tired, drunk, or mentally unstable
Do not prioritise gambling over social or family responsibilities
Take regular breaks and spend time on other hobbies and activities
Avoid placing large bets out of anger or frustration after a loss

How to Activate Self-Exclusion

You can activate self-exclusion in just a few simple steps. This process is completely confidential and takes effect immediately.

Log in to your account

Go to the 00hi77 Login page and sign in with your username and password.

Open account settings

Go to the profile menu and look for the "Responsible Gaming" section.

Choose your self-exclusion period

Select the period that suits you: 6 months, 1 year, 3 years, or 5 years.

Confirm

Confirm your decision. Self-exclusion takes effect immediately and cannot be cancelled before the period expires.

Contact the support team

If you cannot find it in the settings, let us know directly via live chat or email — we will activate it on your behalf.

Urgent Self-Exclusion Request

If you want to close your account right now, contact our 24/7 live chat or email. Our team will complete your request as quickly as possible.

Live Chat — 24/7 Support in Bengali

[email protected]

Please note

Any balance remaining in your account during self-exclusion can be withdrawn. Our support team will help you through this process.

Deposit Limits and Financial Control

Financial control is the most important aspect of responsible gaming. At 00hi77 you can easily set your own deposit limits. The minimum deposit is ৳100 (per method) and the minimum withdrawal is ৳1,000. These limits help you play in a planned manner.

Deposit limits generally take effect immediately, but requests to increase a limit have a designated waiting period before taking effect — this is intentionally designed to prevent impulsive increases in the heat of the moment.

Make payments with us via bKash, Nagad, Rocket, Upay, or bank transfer. Withdrawal time is generally 15 minutes to 2 hours. Secure SSL encryption keeps every one of your transactions protected.

Quick Facts

Minimum deposit: ৳100
Minimum withdrawal: ৳1,000
Withdrawal time: 15 minutes - 2 hours
Payment: bKash, Nagad, Rocket, Upay, Bank Transfer
Age limit: 21+

Get Support — We are always here for you

Live Chat

Talk to our expert team via 24/7 live chat in Bengali. Get instant help to activate responsible gaming tools or for any advice you need.

Email Support

Email us for detailed questions or self-exclusion requests. Our team will get back to you as soon as possible.
[email protected]

Responsible Gaming FAQ

Find answers to the most common questions about responsible gaming here.

You must be at least 21 years old to open an account and participate in any game or betting activity at 00hi77. Age is verified at the time of registration, and documents may be requested for additional verification at any time. Accounts belonging to anyone under 21 will be closed immediately.

After logging in to your account, go to the "Responsible Gaming" section in your account settings to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. If you have trouble with the settings, let us know via live chat — we will help you.

Any balance in your account at the time you activate self-exclusion can be fully withdrawn. Our support team will assist you completely through this process. Depositing new funds into your account is not possible during self-exclusion.

A Time-Out is a short-term break — typically from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is a long-term solution — from 6 months up to 5 years — and cannot be cancelled before the period expires. If you feel that gambling is causing serious problems in your life, self-exclusion is the right step.

If you are concerned about a family member or loved one's gambling habit, please contact our support team. We will assess the situation and take appropriate action. We always take a cooperative approach to protecting family members.

Yes, completely. Your responsible gaming requests or self-exclusion details are entirely confidential. In accordance with our privacy policy, this information is never shared with any third party. We want you to feel free to make the right decision without hesitation.

In certain situations, betting can be entirely harmful — such as when you are under mental stress or depression, facing a financial crisis, tempted to use money set aside for the family's daily expenses, or if you have a history of prior addiction. In these situations, please speak with our support team.

Enjoy Safely —
with 00hi77

Play responsibly and enjoy our wide collection of games. We are always ready to help with anything you need.

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This responsible gaming policy is an integral part of 00hi77's Terms and Conditions and Privacy Policy. By using our platform, you are considered to have accepted these policies. Contact us for any questions.

21+

For ages 21+ only